We're so sorry to hear that you are not happy with your Olive & Beans products. We want you to be 100% satisfied - if you would like to return an item you can do so within 30 days of the delivery date.

 

To return your order please send it to the following address and make sure you include a slip with your order number inside:

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97 Primrose Drive,

Ditton,

Aylesford,

Kent,

ME206EH
 

Refunds will be processed within 5 working days from when we have received your products. It can take up to 10 working days for the refund to show in your bank account.  

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You will be required to pay return postage for an item unless it arrives damaged or faulty in which case we will require photographic evidence. 

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Postage costs to return an item on orders over £40 will be refunded. 

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If you choose to return your item using normal untracked delivery then please ensure you get proof of postage otherwise we cannot be held responsible if the item goes missing on its return.